Find out what employee experience is and how it affects your customer experience as well as your business growth!
Register for this webinar to get insights on customer retention and loyalty.
Overview:
It’s easy to fall under the impression that great customer experience is the most important factor in building a successful business. However, without good employee experience, it’s impossible to deliver great customer experience. Customer centricity is incomplete without a good working environment and experience for your employees!
For the first time in our webinar, we would be having a guest! Anayor Daniel, a Human Resources Professional, would be sharing from his wealth of knowledge and experience what employee experience is and how it goes hand in hand with customer experience!
In this webinar, you will learn:
– The meaning of Employee Experience
– Importance of Employee Experience
– How Employee Experience affects Customer Experience
– How to improve Employee Experience
Date: Wednesday 27th. April 2022
Time: 1 pm (WAT)
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AlphaCX is the #1 Customer Engagement Platform to power support, digital sales and growth in companies of all sizes. Enabling businesses to respond to more queries in less time, delivering customers happiness, team productivity, and revenue..
It is a complete Customer Experience solution that offers Conversational Helpdesk, Knowledge Base, and Satisfaction Surveys to enable businesses to deliver consistent alpha customer service.