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Get your hands on important and useful insights tailored to help you improve customer satisfaction!

Customer Satisfaction Metrics

Customer Satisfaction (CSAT) is not only a measure for customer happiness, it indicates your business success as well!

Net Promoter Score

Discover the loyalty of your customers and the steps to take in making them part of your marketing team.

CX Blog

From insights on customer experience management to CX trends, the CX blog keeps you one step ahead in delivering customer satisfaction.

Frequently Asked Questions

Gathered from experience and listening to customers, you can get answers to your questions seamlessly.

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AlphaCX is the #1 Customer Engagement Platform to power support, digital sales and growth in companies of all sizes. Enabling businesses to respond to more queries in less time, delivering customers happiness, team productivity, and revenue.

It is a complete Customer Experience solution that offers Conversational Helpdesk, Knowledge Base, and Satisfaction Surveys to enable businesses to deliver consistent alpha customer service.