Digital customer service platform.

Omnichannel tool to easily manage your Nigerian customers across touch points.  

Engage your customers effortlessly.

Experience new levels of team productivity and business growth with a ridiculously simple omnichannel platform. 

Never lose another customer.

Contact us for a free consultation and demo of how your customer and business can get value from AlphaCX Platforms. 

Businesses Trust Us

Businesses that are supporting millions of customers trust us. We are dedicated to delivering seamless customer communication, find out why businesses supporting millions of customers trust us.

Conversation Support
Ratings & Review
Knowledge Base
Self-Service Portal
Conversational Ticketing

A unified inbox to capture email, chats, whatsapp, facebook interactions, making it easier to respond to your customers while keeping them engaged.

Whatsapp Integration

Convert whatsapp messages to tickets and assign to your agents without loosing track of them.

Help Center

A knowledge base with answers to problems you may be facing and direct access to support all day, everyday.​

Email Ticketing

Convert support emails to tickets seamlessly and assign to your agents without loosing track of them.

Facebook Integration

Sync your facebook page with ease into AlphaCX intelligent ticketing, converting social to tickets.

SLA Automation

Save your team hours and effort by automatically setting ticket deadlines, scheduling outbound emails and notifications using automations in AlphaCX.

Live Chat

Setup and integrate incoming and outgoing emails to effectively manage customer communication.

Instagram Messaging

Structure your teams into departments, groups or locations, create new roles, set hierarchies within the system.

Ratings & Feedback

Understand what customers think about your products, services and support team with in-built feedback tools

Powerful CRM for business to customer communication

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AlphaCX is the #1 Customer Engagement Platform powering growth for companies in Africa. Enabling businesses to respond to more queries in less time, delivering customers happiness, team productivity, and revenue.