All-in-one customer engagement platform
Deliver customer support and acquisition with a ridiculously simple omnichannel tool
Trusted by 100+ businesses and millions of customers
Customer Service Software that grows business revenue.
Communicate with your customers effortlessly from all channels in a simple messaging helpdesk.
- Message customers from Email and Social Media
- Shared Inbox for team productivity
- Provide Documentation with the Knowledge Base
- Support and acquire new customers with live chat
- Learn from customer feedback
- Automatically assign Tickets
The all-in-one omnichannel tool for robust customer support and digital commerce.
Solve all customer queries from across channels in a modern conversational way.
Conversational CX
Email Ticketing
Twitter DM
Facebook Messenger
Feedback & Ratings
Instagram DM
Knowledge Base
Live Chat
Automation
Why AlphaCX is better than Zendesk, Freshdesk and Intercom
More Value
AlphaCX gives users more futures and benefits with the standard subscription. No extra cost for more features or addons.
Ease of use
AlphaCX is easy for users right from the first sign-in. The onboarding process guides users on the first steps that lead to customer happiness.
Customer Focused
AlphaCX is customer-first, provided top notch customer success and support all through the journey of users.
Frequently Asked Questions
Answers to common concerns you may have.
Chat with customers from Facebook messenger, Instagram DM, WhatsApp (Twilio), Twitter DM, Email and Live chat.
AlphaCX is just $15 per user billed annually or $20 per user billed monthly.
A free plan is available as well.
This is in the works, see our product roadmap here.
Android Mobile App will be ready in Q4 2022. iOS Mobile app will be ready in Q1 2023.
Visit our product roadmap here.
Yes, You can export reports in csv and pdf.
Your data is 99.9% safe. It is hosted in the United States on AWS servers.
Users are able to automate Service Level Agreement (SLA) notifications to elevate compliance and stick to turnaround times.
This is the knowledge base that comes with every AlphaCX account at no additional cost.
This allows users Organise and structure relevant information in a central repository for their customers to access.
Powerful CRM for business to customer communication
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