Unified Customer Experience Platform.
Intuitive business communication tool for omnichannel customer engagement.
Trusted by 800+ users supporting millions of customers
The all-in-one omnichannel tool for robust customer support and digital commerce.
Solve all customer queries from across channels in a modern conversational way.
Conversational CX
Email Ticketing
Twitter DM
Facebook Messenger
Feedback & Ratings
Instagram DM
Knowledge Base
Live Chat
Automation
Never lose another customer
AlphaCX is a simplified business-to-customer communication platform for digital commerce and customer service.
It is purpose-built for teams and customers of small, medium and enterprise businesses.
AlphaCX provides users with a modern conversational experience, that enables businesses to interact with customers across messaging channels.
Frequently Asked Questions
Answers to common concerns you may have.
Chat with customers from Facebook messenger, Instagram DM, WhatsApp (Twilio), Twitter DM, Email and Live chat.
AlphaCX is just $15 per user billed annually or $20 per user billed monthly.
A free plan is available as well.
This is in the works, see our product roadmap here.
Android Mobile App will be ready in Q4 2022. iOS Mobile app will be ready in Q1 2023.
Visit our product roadmap here.
Yes, You can export reports in csv and pdf.
Your data is 99.9% safe. It is hosted in the United States on AWS servers.
Users are able to automate Service Level Agreement (SLA) notifications to elevate compliance and stick to turnaround times.
This is the knowledge base that comes with every AlphaCX account at no additional cost.
This allows users Organise and structure relevant information in a central repository for their customers to access.
Our customers trust us
Powerful CRM for business to customer communication
Start 14 Day trial. No credit card required.
AlphaCX is the #1 Customer Engagement Platform to power support, digital sales and growth in companies of all sizes. Enabling businesses to respond to more queries in less time, delivering customers happiness, team productivity, and revenue.
It is a complete Customer Experience solution that offers Conversational Helpdesk, Knowledge Base, and Satisfaction Surveys to enable businesses to deliver consistent alpha customer service.
